We are a small company and all of our shipping is handled by a third party. They have experience in this area and offer excellent rates which means we can fulfil your deliveries at low prices.
We are not responsible for delays, lost or damaged parcels in transit by Royal Mail or shipments or orders sent to incorrect, invalid addresses. In the event that a product is lost in transit please contact firstname.lastname@example.org with the subject line LOST ITEM within 30 days from dispatch. If we are notified after 30 days from dispatch we may not be able to help.
All Courier Shipping and UPS Tracked can be tracked
Occasionally orders may end up being returned to us for various reasons including unpaid duties or taxes, incorrect address, unclaimed at a post office, etc. If a package is returned or rejected, the customer will need to email email@example.com with the subject line LOST ITEM to arrange redelivery. The customer may also be asked to pay for any redelivery cost.